The findings show that BSS seem to operate in a domain distinct from Santiagós current transport regime, including cycling. Individuals perceive that BSS were mostly used by affluent people and these schemes were of little help in poor areas. However, rather than attributing these problems to long-standing inequalities affecting the city, interviewees attributed them to their personal preferences, characteristics and capabilities (not being lucky enough to live in rich zones or being able to cycle more often). Finally, conflicts between bike-sharing users and pedestrians were rarely mentioned explicitly